Data Retention Policy
Visit the Nordics and all Kettlingur Ferðir ehf brands. strive to guarantee their users the greatest security and confidentiality of their data. These, in turn, are processed and used by the company for booking, payment and refund purposes as well as marketing purposes. This data retention policy has the ultimate purpose of informing its users about the retention times for user and customer data operated by the company. Therefore, this privacy policy refers to the data of users and customers of the Visit the Nordics, Kettlingur Ferðir ehf. and will refer to the company as us and its customers as you.
Information regarding how we process your personal data can be found here. If you have any questions about how these policies apply to your case, please contact us via email [email protected] and write in the subject “GDPR – Questions and Clarifications”.
- Purpose and legal basis
This personal data retention policy is based on the Icelandic standard 77/2000 on the protection of users’ privacy with regard to the processing of their personal data (the ”Data Protection Legislation”). Visit the Nordics seeks to comply with the requirements of this same applicable legislation.
- Retention of users’ personal data
Sensitive and personal information will only be kept for as long as necessary to process reservations, payments, refunds and disputes unless otherwise permitted or restricted by law.
- The type of data and its retention period
Below is a concise list of personal data that we keep on record as well as the periods for which they will be kept, resulting from current legislation.
Booking information: 10 years from the date of the tour or activity
Payment information: 7 fiscal years
Satisfaction surveys: 2 years
Navigation cookies: Based on user permissions and settings. know more here.
Newsletter: 10 years or based on user consent
- Communication channels with the company
A Visit the Nordics, a brand of Kettlingur Ferðir ehf., is proud to be a modern, online, digital and without using paper. Therefore, if you would like to know more about our personal data retention policy, we welcome you to contact us electronically via [email protected].
- Review and re-edit the company’s data retention policy Visit the Nordics
We reserve the right to review this policy on the retention and processing of users’ personal data in accordance with applicable legal provisions or with regard to the way in which the company retains and processes users’ personal data. You will be notified via email if you subscribe to our newsletter or when you visit our website again. Any and all edits to this policy will take effect immediately upon publication.
Reykjavík, November 23, 2021
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